Customer Service Assistant

Welcome to H-E-B, where we are dedicated to providing exceptional customer service to our valued shoppers. As a Customer Service Assistant, you will play a vital role in creating a positive and memorable shopping experience for our customers. We are looking for individuals who are passionate about helping others and have a strong commitment to providing top-notch service. If you thrive in a fast-paced environment and enjoy working in a team, we encourage you to apply for this exciting opportunity. Join our team and be a part of a company that values its employees and the community it serves.

Greet and welcome customers with a friendly and positive attitude.
Provide exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner.
Assist customers with finding products, making purchases, and completing transactions at the checkout.
Maintain a clean and organized store environment to enhance the shopping experience for customers.
Proactively approach customers to offer assistance and ensure their needs are met.
Communicate clearly and effectively with customers to provide information about products, services, and promotions.
Work collaboratively with team members to ensure efficient and smooth operation of the store.
Actively listen to customer feedback and take necessary actions to resolve issues and improve customer satisfaction.
Follow company policies and procedures to ensure the safety and security of customers and employees.
Continuously strive to enhance product knowledge and stay up-to-date with store promotions and events.
Handle customer complaints and provide appropriate solutions while maintaining a positive attitude.
Assist with restocking shelves, organizing products, and maintaining overall store appearance.
Flexibility to work in different areas of the store as needed.
Adhere to all customer service standards and guidelines set by the company.
Build and maintain strong relationships with customers to ensure their loyalty and return business.

H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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