Flight Attendant Trainee

American Airlines is now hiring Flight Attendant Trainee in Dallas, TX. View job listing details and apply now. Location Training amp Conf Ctr DFW-SV05 Additional Locations DallasFt Worth TX Boston MA Charlotte NC Chicago IL Los Angeles CA Miami FL New York NY Philadelphia PA Phoenix AZ Washington DC Requisition ID 65400 This job will continue to be posted until at least 051523 If interested please apply prior to this date Intro Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow yourexpertise and become the best version of you As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancingyour career while having the time of your life Feel free to enrich both your personal and work life and hop on board Why youll love this job You are applying for the Trainee Flight Attendant position at American Airlines All candidates must be willing to be based from any of our base locations including Boston MA Charlotte NC Chicago IL DallasFt Worth TX Los Angeles CAMiami FL New York NY Philadelphia PA Phoenix AZ Washington DC AMERICAN AIRLINES IS LOOKING FOR THE BEST We are looking for people who want to be a part of the largest airline in the world American Airlines is in the business of serving the travel needs of our customers Awarm welcome gracious service and a safe and comfortable feeling makes our customers journey something they will always remember Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crewmember Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber with a desire drive and passion to provideoutstanding service If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done we would like to hear from you What youll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions and non-essential job functions that are not referenced Management will modify the job or require other tasks be performed when operationally necessary observing of course any legal obligations including any collective bargaining obligations Pre-Flight Functions Walk to assigned gate with all personal luggage and required duty items eg watch updated and charged tablet passport badge CPR pocket mask Participate in pre-flight briefings with gate agents pilots and lead flight attendantspursers Greet and direct passengers to their assigned seats Complete relevant pre-flight checks eg security checks cabin checks catering checks headset checks emergency equipment checks Complete relevant paperwork eg liquor paperwork customs paperwork Verify passenger counts Set up organize and restock beveragefood carts Lift and stow personal luggage and belongings Assist passengers with placing luggage into the overhead compartments as needed Open and close overhead storage compartments Rearrange bags in the overhead storage compartments as needed Hang coats and garment bags as requested Ensure that carryon luggage is stowed in compliance with FAA regulations prior to taxi take off and landing Demonstrate safety and emergency procedures in a clear manner such as the use of oxygen masks seat belts life jackets and emergency exits Walk the aisles to perform safety compliance checks prior to taxi takeoff and landing verifying customers have complied with all federal regulations Close arm and disarm aircraft doors Climb and descend jet bridge stairs or ramp stands with personal luggage in all types of environmental conditions as necessary In Flight Functions Respond to passenger or crew member requests for service or assistance eg via the chime system onboard aircraft via the color-coded ceiling light panel indicators or via the interphone in a professional manner Move about the aircraft during flight to provide customer service and assistance including during light turbulence and changes in altitude Push and pull beverage and mealfood cart throughout cabin during flight Release and stow beverage and mealfood carts in the galley Serve hot andor cold beverages and food items from a tray or cart during appropriate phases of flight Collect credit card payment for various onboard products such as alcoholic beverages and meals Make announcements in English eg safety or marketing announcements to customers over intercom during flights in a clear and concise manner Monitor the flight for disorderly intoxicated incapacitated ill injured or irate passengers Address and deescalate problems arising from disorderly intoxicated incapacitated ill injured or irate passengers Resolve conflicts among crew members Manipulate all latches switches knobs pedals and controls to ensure proper functioning of galley equipment and safety of galley area Manipulate all latches switches knobs and controls in cabin to ensure the comfort and safety of passengers eg manipulate lighting and temperature controls What youll do cont Collect service items during flight and maintain an orderly environment Assist passengers as they get on or off the onboard wheelchair Retrieve use and stow the onboard wheelchair Produce reports related to events that occurred onboard eg emergencysafety incidents reports cateringservice reports maintenance reports Navigate to crew rest facilities sometimes via narrow passageways as needed Sit safely in jump seat and fasten the harness Emergency-related Functions Provide medical assistance promptly and appropriately during emergencies including CPR Administer first aid if necessary Assist ill incapacitated or disabled passengers or fellow crew members during emergencies Handle operate or don emergency equipment including oxygen masks oxygen bottles smoke hood and fire extinguishers Open aircraft doors in emergency mode Remove and lift emergency cabin windows Shout emergency commands Evacuate the aircraft rapidly in emergency situations eg via a window or emergency slide Remove ceiling rafts andor rafts in overhead bins General Functions Use various computer systems eg to sign-in for flight check schedules bid schedules Communicate comprehend and implement written and verbal instructions including those provided on tablets or in manuals Report to work on time as scheduled and at assigned station or location including varying shifts weekends and holidays Adhere to company scheduling and flight time policies including off schedule operations Complete successfully job-relevant trainings in person or online Satisfy pre-employment requirements eg drug screening finger printing criminal record background check Adhere to government DOT FAA TSA regulations eg alcohol and drug regulations luggage stowage requirements seating requirements security protocols Adhere to company policies procedures and attendanceperformance standards Wear uniforms as required by company policy Perform duties on flights where animals are present Stay up to date on regulationpolicy changes Provide quality customer service in a professional manner in accordance with Americans guidelines Coordinate with fellow team members to complete ad hoc tasks that arise during operations Maintain knowledge of the features of various aircraft Reasonable accommodations may be made for qualifying individuals with disabilities All youll need for success Minimum Qualifications- Education amp Prior Job Experience Must be able to read write and speak English fluently Competent in handling difficult situations problem solving and complaint resolution Excellent communication and interpersonal skills friendly reception of all customers Must present a professional image may not have visible tattoos facial multiple or upper ear piercing or extreme hair color or style while in Flight AttendantUniform Height and weight must allow for safe operation of the aircraft and may not exceed specific aircraft dimensions for example must be able to sit in jump seat andfasten the harness move throughout the cabin aisle and operate emergency exits Work in climates and locations across the globe and work variable shifts Able to attend up to 6 weeks of unpaid training in DallasFort Worth Texas and move immediately to the city to which you are assigned as a base High school diploma or GED equivalent required College education or two years customer service experience preferred Prior airline experience is not requiredMust be at least 20 years of age Must be in possession of a valid US or Foreign Passport with applicable VISAs Travel documents must remain valid throughout all phases of training and employment Must have the right to work in the United States As a global airline it is important for us to meet the requirements of travel documentation for our flight crews You must possess the legal right to travelunrestricted tofrom all countries that are serviced by American Airlines Physical Demands and Working Conditions Position requires some physical exertion such as pulling pushing reaching bending walking and light lifting Long periods of standing and speaking Airports ramp operations are noisy and can be hazardous without due caution Extensive travel must be able to spend consecutive nights away from home and endure all climates Alternative work schedules including evenings and weekends Ability to push or pull moveable carts weighing in excess of 250 pounds Ability to lift objects up to 35 pounds such as galley stowage bins and carry-on baggage What youll get Feel free to take advantage of all that American Airlines has to offer Travel Perks Ready to explore the world You your family and your friends can reach 365 destinations on more than 6800 daily flights across our globalnetwork Health Benefits On day one youll have access to your health dental prescription and vision benefits to help you stay well And thats just the start we also offervirtual doctor visits flexible spending accounts and more Wellness Programs We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and supportyou need 401k Program Available upon hire and depending on the workgroup employer contributions to your 401k program are available after one year Additional Benefits Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines Our 20Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon lifes journey Feel free to be yourself at American Additional Locations DallasFt Worth TX Boston MA Charlotte NC Chicago IL Los Angeles CA Miami FL New York NY Philadelphia PA Phoenix AZ Washington DC Job Level Requisition ID 65400

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